Privacy Policy

1. Data we collect

• Account data: your name, email, workspace, and authentication details.
• Billing data: subscription and payment status (card details are handled by Stripe, not stored by us).
• LinkedIn & outreach data: when you connect a LinkedIn account through Unipile, we process your conversations, connections, and the profiles of prospects you import or message.
• Usage data: logs, device/browser information, and product analytics to operate and improve the Service.

2. How we use data

• to provide the Service — running outreach, syncing your inbox, and generating AI-assisted replies;
• to process payments and manage subscriptions;
• to secure, maintain, and improve the Service; and
• to communicate with you (transactional email, product and account notices).

3. Legal bases (GDPR)

Where the GDPR applies, we rely on: performance of our contract with you; our legitimate interests in operating and securing the Service; your consent (e.g. non-essential cookies); and compliance with legal obligations.

4. Sub-processors

We use trusted providers to run ikloz, including:

• Supabase — database & authentication
• Vercel — application hosting
• Stripe — payments
• Unipile — LinkedIn connectivity
• Resend — transactional email
• AI providers (e.g. DeepSeek / Anthropic) — reply drafting and classification
• PostHog — product analytics; Sentry — error monitoring

5. Sharing

We do not sell personal data. We share it only with the sub-processors above to run the Service, or where required by law.

6. International transfers

Some providers may process data outside your country. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses.

7. Retention

We keep personal data for as long as your account is active and as needed to provide the Service, then delete or anonymise it within a reasonable period, unless a longer retention is required by law.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent at any time. To exercise these rights, email support@ikloz.com. You may also complain to your local data-protection authority.

9. Cookies

We use essential cookies to run the Service and, with your consent, analytics cookies. See our Cookie Policy.

10. Security

We use technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we work to protect your information and respond to incidents.

11. Changes & contact

We may update this policy; material changes will be notified in-app or by email. Questions or requests: support@ikloz.com.